Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Enhance the executives’ effectiveness by providing administrative and personal support and assistance..Enhance the executives’ effectiveness by providing administrative and personal support and assistance.

• Deal effectively with telephone calls, queries, messages and receive and direct internal and external clients/visitors appropriately.
• Organize and maintain diaries and ensure that appointments are communicated and confirmed with relevant internal and external parties.
• Arrange payment of invoices and maintain records and monitor the relevant budgets in this regard.
• Identify and schedule appropriate venue, travel and accommodation arrangements and manage the logistics of all venue, travel and accommodation requirements.
• Prepare meeting schedules, agendas, meeting minutes, correspondence, reports and memos with high quality and in a timely manner.
• Handle confidential information in an appropriate manner and ensure proper filing.
• Attend to meetings and divisions’ administrative requirements, such as preparation of reports; documents; presentations; venues, refreshments, access authorisations and equipment requirements.
• Assist with the on-boarding of new employees by arranging computer access, telephone access, parking, working station/office, stationery for new staff; and schedule meetings with relevant stakeholders as part of their orientation.

 

Service delivery to ensure customer satisfaction

• Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards.
• Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
• Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
• Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.

Cost control and governance adherence

• Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
• Comply with corporate governance policies, procedures and standards.
• Operate within agreed mandates.

Quality people practices

• Align own behaviour with the organisation culture and values.
• Share and transfer product, process and systems knowledge to colleagues.
• Ensure achievement of own performance objectives.
• Actively share information with other team members regarding successes, issues, trends and ideas.
• Actively participate in own professional development and career path.
• Actively promote a culture of learning and high performance culture amongst team members.

Experience, knowledge & skills required

• Grade 12.
• Post Matric qualification advantageous.
• 3 – 5 years’ experience as a Personal Assistant supporting Executive/Senior management level.
• Extensive knowledge and experience using the Microsoft Office suite, specifically MS Projects, Excel and PowerPoint.
• Excellent e-mail and diary management and effective meeting planning skills

Skills

Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Numerical Aptitude, Oral Communications, Report Review

Competencies

Directs Work

Drives Results

Ensures Accountability

Manages Complexity

Optimizes Work Processes
Plans and Aligns
Tech SavvyEducation

NQF Level 3 & NQF Level 2 – Below school leavingClosing Date : 29 May 2025 , 23:59

About Old Mutual

Old Mutual is a premium African financial services group with a rich heritage dating back to 1845. With operations across multiple African countries, Old Mutual offers a broad spectrum of financial solutions, including insurance, investment, savings, banking, and lending services.

Driven by a commitment to enabling positive futures, Old Mutual empowers individuals, families, and businesses to achieve their financial goals through trusted advice, tailored solutions, and long-term value creation. The company places strong emphasis on integrity, innovation, customer centricity, and responsible business practices.

Old Mutual is also deeply committed to transformation, inclusion, and uplifting the communities it serves—building a future that reflects the diversity and potential of the African continent.

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question