If you are looking for a dynamic and rewarding opportunity in South Africa’s fast-growing restaurant industry, this could be the perfect chance for you. RocoMamas is currently hiring for multiple positions across its branches, including Supervisors, Kitchen Team Members, Front of House staff (cashiers, packers, and cleaners), and Team Leaders.
These roles are ideal for individuals who are passionate about food, customer service, and teamwork. Whether you are just starting your career or already have experience in hospitality, RocoMamas offers a vibrant environment where you can learn, grow, and build a long-term career.
About RocoMamas
RocoMamas is one of South Africa’s most popular casual dining restaurant brands, known for its gourmet burgers, ribs, and wings. Since its launch, the brand has grown rapidly, with stores located across the country and even internationally.
What sets RocoMamas apart is its energetic atmosphere, bold flavours, and customer-focused approach. The company prides itself on delivering high-quality food and exceptional service, creating memorable dining experiences for customers.
Working at RocoMamas means becoming part of a brand that values:
- Creativity and innovation
- Teamwork and collaboration
- Customer satisfaction
- Hard work and dedication
Employees are encouraged to bring their personalities to work while maintaining professionalism and high service standards.
Available Job Opportunities
RocoMamas is currently recruiting for the following positions:
- Supervisors
- Team Leaders
- Kitchen Team Members
- Front of House Staff (Cashiers, Packers, Cleaners)
Each role plays an important part in ensuring the smooth operation of the restaurant.
1. Supervisors
Role Overview
Supervisors are responsible for overseeing daily restaurant operations and ensuring that everything runs smoothly during their shift. They act as a bridge between management and staff, ensuring that company standards are maintained at all times.
Key Responsibilities
- Supervising staff during shifts
- Ensuring excellent customer service delivery
- Handling customer complaints and resolving issues
- Monitoring staff performance and productivity
- Ensuring cleanliness and hygiene standards are met
- Managing stock levels and reporting shortages
- Assisting with staff training and development
Requirements
- Previous experience in a supervisory role (hospitality preferred)
- Strong leadership and communication skills
- Ability to work under pressure
- Good problem-solving skills
- Willingness to work flexible hours
Who This Role Suits
This role is ideal for individuals who are confident leaders, enjoy managing teams, and can handle responsibility in a fast-paced environment.
2. Team Leaders
Role Overview
Team Leaders support supervisors and help manage smaller teams within the restaurant. They ensure that tasks are completed efficiently and that staff members work together effectively.
Key Responsibilities
- Leading a team during shifts
- Assigning tasks to team members
- Monitoring workflow and ensuring efficiency
- Supporting staff during busy periods
- Assisting with training new employees
- Ensuring adherence to company policies
Requirements
- Some experience in hospitality or retail
- Strong teamwork and leadership skills
- Good communication abilities
- Ability to multitask
- Positive attitude and reliability
Who This Role Suits
Team Leader positions are perfect for individuals who are ready to step into leadership roles and grow within the company.
3. Kitchen Team Members
Role Overview
Kitchen Team Members are responsible for preparing food according to RocoMamas’ high standards. This role is essential in delivering the quality meals the brand is known for.
Key Responsibilities
- Preparing burgers, ribs, wings, and other menu items
- Following food safety and hygiene standards
- Ensuring consistency in food quality
- Maintaining cleanliness in the kitchen
- Assisting with stock control and ingredient preparation
Requirements
- Ability to work in a fast-paced kitchen environment
- Attention to detail
- Willingness to learn
- Teamwork skills
- Basic food preparation knowledge (advantageous)
Who This Role Suits
This role is ideal for individuals who enjoy cooking, working behind the scenes, and being part of a busy kitchen team.
4. Front of House Staff
Front-of-house employees are the face of the restaurant. They interact directly with customers and ensure a positive dining experience.
Cashiers
Responsibilities
- Taking customer orders accurately
- Handling cash and card payments
- Operating the point-of-sale system
- Assisting customers with queries
- Providing friendly and efficient service
Requirements
- Basic numeracy skills
- Good communication skills
- Friendly and approachable personality
- Attention to detail
Packers
Responsibilities
- Packing food orders correctly
- Checking orders before handing them to customers
- Assisting kitchen staff when needed
- Maintaining cleanliness in packing areas
Requirements
- Attention to detail
- Ability to work quickly and efficiently
- Team-oriented mindset
Cleaners
Responsibilities
- Cleaning dining areas, kitchens, and restrooms
- Maintaining hygiene standards
- Handling waste disposal
- Reporting maintenance issues
Requirements
- Reliability and punctuality
- Physical stamina
- Attention to detail
- Ability to work independently
Key Skills Required Across All Roles
While each position has its own responsibilities, RocoMamas looks for the following qualities in all employees:
- Strong work ethic
- Reliability and punctuality
- Ability to work in a team
- Good communication skills
- Customer-focused attitude
- Willingness to learn and grow
These skills are essential for success in the fast-paced restaurant environment.
Why Work at RocoMamas?
1. Exciting Work Environment
RocoMamas is known for its lively and energetic atmosphere. Employees enjoy working in a space that is fun, engaging, and full of activity.
2. Career Growth Opportunities
The company promotes internal growth, meaning employees can move from entry-level roles to supervisory and management positions over time.
3. Skills Development
Working at RocoMamas helps you develop valuable skills such as:
- Customer service
- Time management
- Teamwork
- Leadership
- Food preparation
These skills are transferable and can benefit you in many career paths.
4. Flexible Work Schedules
Many roles offer flexible shifts, making them suitable for students or individuals with other commitments.
5. Supportive Team Culture
Employees work in teams where collaboration and support are encouraged. This creates a positive and motivating work environment.
Work Environment Expectations
Working at RocoMamas can be both rewarding and demanding. Employees should be prepared for:
- Fast-paced working conditions
- Busy periods during lunch and dinner hours
- Standing for long hours
- Working shifts, including weekends and holidays
- Maintaining high hygiene and safety standards
Despite these challenges, the environment is enjoyable for those who thrive under pressure and enjoy teamwork.
Minimum Requirements Summary
Depending on the role, candidates should have:
- South African ID or a valid work permit
- Grade 10 or higher (Grade 12 preferred for some roles)
- Previous experience (for supervisory roles)
- Good communication skills
- Willingness to work shifts
Tips for Applying
To increase your chances of getting hired:
- Prepare a clear and professional CV
- Highlight any customer service or hospitality experience
- Include relevant certifications (if any)
- Be honest about your skills
- Show enthusiasm and willingness to learn
If applying in person, dress neatly and present yourself professionally.
Career Growth Opportunities
One of the biggest advantages of working at RocoMamas is the opportunity for career advancement. Many employees start in entry-level roles and progress to higher positions, such as:
- Team Leader
- Supervisor
- Assistant Manager
- Store Manager
With dedication and strong performance, you can build a long-term career within the company.
Who Should Apply?
These opportunities are suitable for:
- School leavers looking for their first job
- Individuals interested in the hospitality industry
- Experienced workers seeking career growth
- People who enjoy working with customers
- Candidates willing to learn and work in a team
Whether you are starting or looking to advance your career, RocoMamas has opportunities for everyone.
RocoMamas continues to be a leading employer in South Africa’s restaurant industry, offering exciting job opportunities for individuals at different stages of their careers. With positions available for Supervisors, Team Leaders, Kitchen Team Members, and Front of House staff, there is something for everyone.
If you are hardworking, passionate about customer service, and ready to work in a fast-paced environment, this could be your chance to join a growing and dynamic brand.
Take the next step by preparing your CV and applying for a role that matches your skills and interests. A career at RocoMamas could be the beginning of a rewarding journey filled with growth, learning, and success.